The short version
- Play is for entertainment, for adults 21+ in eligible US states.
- No purchase necessary. You can get free game credit every day.
- Verify early. It is the number one thing that speeds up your first redemption.
- One person, one account, and the name on your wallet must match your account.
- Set your limits first. Fun is the whole point.
What is a sweepstakes casino, really?
A sweepstakes casino is a social gaming site where you play casino-style games using virtual currency instead of betting cash directly. Eligible players can then redeem certain winnings as prizes under the Official Sweepstakes Rules. That "sweepstakes" part is why the law treats it differently from a traditional real-money casino.
The key rule is simple: no purchase is necessary to take part. You can get free game credit through the daily Fortune Wheel, promotions, and the free entry method in the rules. Buying extra credit is optional, and it never improves your odds.
Games are random. No pattern, streak or system can predict a result, and nobody can promise you a win. Treat play as entertainment, not income.
Create and verify your account in two steps
Signing up is quick, and verification is what protects you and your prizes. Here is the flow:
- Step 1: Your detailsName, email, username, phone and date of birth. If a friend invited you, enter their referral code here. It can't be added later.
- Step 2: Verify your identityCreate a password, upload your ID, take a selfie holding it, and accept the Terms and your marketing choices.
- You're inOnce reviewed, your account is fully verified and ready for play and redemptions.
Why we ask for ID
Verification confirms you are 21 or older, keeps it to one account per person, and makes sure prizes reach the right person. Your documents are used only for that purpose.
Tips for a first-time pass
- Use good light and a plain background, and keep all four corners of the ID in frame.
- Make sure the name on your ID matches the name you registered.
- Skip glare, filters and screenshots. Photograph the real document.
- Use your own, current ID that has not expired.
Adding funds the safe way
Adding funds is optional. If you choose to, payments go through MonsterPay and the digital wallet you pick: Chime, Cash App, Venmo, PayPal, Google Pay or Apple Pay.
- Use your own wallet, in your own name. That keeps redemptions smooth later.
- Double-check the amount and handle before you confirm.
- Never share your wallet password, PIN or one-time code with anyone, including us.
MonsterSweeps will never ask for your wallet PIN or a one-time code. If someone does, stop and contact support.
Free ways to earn: Wheel, XP and referrals
The best part of a good sweepstakes site is how much you can enjoy without spending. Three things to know:
- Fortune Wheel: one free spin every 24 hours, with XP, free play and vouchers among the prizes.
- XP and tiers: deposits, referral bonuses and wheel wins earn XP, and XP lifts you from Bronze up to Diamond. Each tier keeps all the benefits below it.
- Refer a Friend: when a friend you invite makes their first deposit, you both get rewarded.
Redeeming a prize without delays
Almost every slow redemption comes down to one of a handful of avoidable things. Run through this checklist before you request yours.
Redemptions usually take [processing time], and the minimum is [minimum amount]. Where the law requires it, we may also ask for taxpayer information. If a request is still pending after the usual time, email support with your username, the amount, the date and the last few characters of your wallet handle.
Fair play: one person, one account
To keep play fair for everyone, each person may have one account only. We compare account details, verified ID, device information and IP address. Using VPNs or proxies, sharing accounts, or opening a new account to get around a lock is not allowed, and it can lead to every account involved being closed.
Share a home or internet connection with another player? That's fine when you're different verified adults. Just tell support so we can review it properly.
Play responsibly
The best players are the ones who stay in control. Before your first spin:
- Set a purchase limit and a session reminder while you're calm.
- Take regular breaks, and never play when tired, upset or after drinking.
- Never chase losses or use money meant for bills, rent or food.
- Use a time-out or self-exclusion any time you want one. They're free.
Call or text 1-800-MY-RESET (1-800-697-3738). In immediate danger, call 911.
Quick answers
Is MonsterSweeps free to play?
Yes. No purchase is necessary. You can get free game credit from the daily Fortune Wheel, promotions and the free entry method in the Official Sweepstakes Rules.
Who can play?
Adults 21 and older who live in an eligible US state. Sweepstakes are void where prohibited by law.
Why was my redemption declined?
The usual reasons are incomplete verification, a wallet name that doesn't match your account, a mistyped handle, an amount below the minimum, or an extra security review. Check your email for what's needed.
Can I have a second account?
No. It's one account per person. Duplicate or shared accounts can be closed and the players removed.
How do I set limits or take a break?
Use the Responsible Play settings in your account, or email support. Time-outs and self-exclusion are free and can't be ended early.